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Quadient July eNews

Rob Daleman
Posted by Rob Daleman VP, Corporate Marketing Monday, July 16, 2018 - 17:13

Rob brings over 18 years of industry experience in technology marketing – both direct and channel, to his position at Quadient. Previously, Rob led Marketing at Avaya Canada, go to market for medium businesses at Dell Canada and brings marketing, finance, manufacturing and logistics experience from his time at Maple Leaf Foods. An avid composer and musician, Rob continues to combine digital and social media to drive awareness and consideration in the B2B marketplace. Rob holds an MBA from the Schulich School of Business.

Customer Experience Update
Quadient July eNews

More great news to share this month including Quadient being ranked as the overall CCM Leader on the 2018 Aspire Leaderboard; MyCustomer's 2018 global CJM research report; plus a couple of customer stories including David Nixon from the New Zealand Post and Paul DeSantis, CIO of ANRO on how print is alive and well.

Quadient eNews

Updates on Events, Training and Content

For our July eNewsletter we've providing more links to new complimentary research reports, whitepapers and case studies - see below for all the latest content available on

Take A Look At What's New With Quadient Inspire R12

Replays of the latest CX Transformation Day sessions, originally airing on May 24th, are available to provide you with a comprehensive overview of our newest release: Inspire R12 and the new Digital Advantage Suite
These sessions cover what you need to know about Customer Experience, Digital Experience, the new General Data Protection Regulation (GDPR).

Quadient® is ranked Overall CCM Leader on the Aspire Leaderboard 2018!​​​

The Quadient® award-winning CCM solution, Inspire, helps companies around the world design, manage and deliver personalized, accurate and compliant communications across all channels, from one centralized platform. The Aspire Leaderboard is an online positioning portal that provides a dynamically interactive vendor comparison.

MyCustomer's 2018 Customer Journey Mapping Research Report

MyCustomer’s 2018 research report on customer journey mapping reveals several key areas: The development of the practice, who owns CJM in an organization, business tools that are necessary to complement CJM, and how an organization perceives its own success with CJM.

10 Upcoming Communication Trends in EMEA 2016-2026

This E-Booklet highlights the 10 most relevant communications trends in EMEA from 2016-2026.
You will learn what's happening with consumer technology, the changes to customer expectations and how, when and wear they will access products and services as well as the developments of enterprise technology, infrastructure and communications.

Changing Business Outcomes - and Stereotypes - with Modern CCM

A shift to digital CCM is more than attaching a PDF to an email. David, from NEW ZEALAND POST LIMITED is another strong advocate for Quadient and created an awesome story about why his team enjoys using Quadient Inspire every day. Click here to read his story.
Are you interested in producing an Upshot story of your own? Join the Quad to get started!

Print Marketing Isn’t Going Away! It Just Looks a Little Different

They say that print is a dead medium. ANRO thinks it is just getting started.
Paul DeSantis, COO & CIO, Anro Inc.has created an Upshot story about how the print market is changing and how Quadient is helping them achieve these necessary changes. Click here to learn more.

We hope that you enjoy this edition of the Quadient e-newsletter.  We are constantly looking for ways to improve our communications and content to serve your needs.  If you have feedback for our team on content you would like to see in future editions, please reply with your ideas and comments.

Rob Daleman
VP, Corporate Marketing, Quadient